Privacy policy

ARBONAIDA S.L., with CIF/NIF B14942577, and registered address at C/ ISLANDIA Nº21A, CÓRDOBA (14014), CÓRDOBA, Spain, email ADMINISTRACION@ARBONAIDA.COM and phone number +34 957 326 404. Registered in the Commercial Registry of Córdoba, Volume 2278, Page 171, Sheet CO-32043, Entry 1.

Data Protection Officer

The owner is responsible for the personal data collected through the browsing and use of this website, in accordance with the requirements established by Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data, as well as Law 34/2002 of July 11 on Information Society Services and Electronic Commerce (LSSI-CE).

By using this website, we understand that you have read and understood the information provided regarding the processing of your personal data.

Data Protection Policy

The controller applies the principle of proactive responsibility in the processing of personal data, maintaining continuous updates and promoting the ongoing improvement of the data protection system in accordance with applicable legal requirements, guaranteeing at all times:

  • Respect for the fundamental rights and freedoms of individuals

  • That data are processed lawfully, fairly, and transparently

  • That the data processed are accurate, adequate, relevant, and limited to what is necessary for the purposes for which they are collected

  • That the purposes for which they are collected are explicit and legitimate, and that they are not processed in a way incompatible with those purposes

The purpose of this document is to inform users about what we do with their personal data, how they are collected, how they are used, the rights they have, and all the legal information required by current regulations.

Data Collected, Purpose and Lawfulness

The personal data processed are those provided by users through the forms available on this website and are the minimum necessary in order to:

  • Send information about our products/services

  • Respond to inquiries

  • Process orders, issue invoices, inform about order status, handle claims, and manage any procedures related to the services provided through this website

These purposes are based on the legal principles established by current data protection regulations: execution of a contract, provision of a service, compliance with legal obligations, legitimate interest, and user consent.

Web Forms

Personal data collected through the contact form are used to respond to any inquiries made by the user.

Personal data collected through the order form are used to manage the information necessary for the correct processing of orders.

The processing of data is legitimized by the consent given by the user when expressly accepting the conditions of processing described in this privacy policy.

Data Recipients

Personal data obtained through web forms are recorded and stored on electronic media controlled and supervised by the data controller.

Your personal data will not be communicated to third parties, except when such communication is required by law or when necessary for the proper provision of the service or execution of the contract, such as:

  • Payment gateways

  • Transport companies for product delivery

Examples include:

If data communication to third parties is not covered by the legal bases mentioned above, it will only be carried out with the user’s explicit consent.

Strict selection criteria are applied to data processors and contractual commitments are established with them to ensure compliance with data protection regulations.

In the event of international data transfers, ARBONAIDA S.L. guarantees that such transfers comply with applicable privacy laws and that the necessary contractual, technical, and organizational safeguards are applied, such as the Standard Contractual Clauses approved by the European Commission.

More information about the processing of personal data can be requested at:
ADMINISTRACION@ARBONAIDA.COM

Or through the following link:
https://consultoria.virtualsolutions.es/APP/DOCUMENTACION/ACTIVIDADES_TRATAMIENTO/VISTA_WEB/79191/87110264368347

Technical and Organizational Data Protection Measures

The storage systems used include the technical and organizational measures necessary to ensure the confidentiality and preservation of personal data collected through the website.

Personal data collected through the website are transmitted using the HTML protocol with a valid SSL certificate.

Personnel involved in data processing operations (access, modification, deletion, etc.) are trained, qualified, and committed to this data protection policy.

Data Retention

Personal data obtained through the contact form will be kept for the time necessary to respond to the request or inquiry.

Personal data obtained through the order form will be kept as long as there is a contractual or commercial relationship with the user or until the user exercises their rights of deletion, cancellation, or limitation of processing.

Once the contractual relationship ends, the information will remain properly blocked without being used, while it may be necessary for the exercise or defense of claims or any legal, judicial, or contractual liability arising from its processing.

If you have expressly agreed to receive commercial communications, your contact data will be stored until you notify us of your decision to cancel such communications.

Information on Automated Decision-Making (Including Profiling)

We generally do not make automated decisions, but if we do, it will be clearly stated.

However, ARBONAIDA S.L., CIF/NIF B14942577, may include sections dedicated to service personalization to display personalized advertising when you visit the website or to send personalized communications.

ARBONAIDA S.L. also recognizes the possibility of profiling in order to improve its product offering, personalize commercial offers, or provide more personalized customer service.

Objection to Data Processing for Advertising Purposes

If you have given your consent for your data to be used for advertising purposes and no longer wish to receive advertising, you may withdraw your consent at any time by sending an email to:

ADMINISTRACION@ARBONAIDA.COM

Changes to the Privacy Policy

We may modify the information contained in this Privacy and Cookies Policy whenever deemed appropriate.

If we do so, we will notify you through various channels on the platform (for example, via a banner, pop-up, or push notification) or even by email when the change significantly affects your privacy, so that you can review the changes and, if necessary, object or unsubscribe from certain services or features.

In any case, we recommend reviewing this Privacy and Cookies Policy periodically, in case minor changes are made or improvements are introduced.

COOKIE POLICY

What are cookies?

In English, the term “cookie” literally means biscuit, but in the context of web browsing a cookie is something entirely different.

When you access our website, a small amount of text called a cookie is stored in your device’s browser. This text contains various types of information about your navigation, habits, preferences, content personalization, and more.

There are also other technologies that work similarly and are used to collect data about your browsing activity. For the purposes of this document, we will refer to all of these technologies collectively as cookies.

The specific uses we make of these technologies are described in this document.

What are cookies used for on this website?

Cookies are an essential part of how our website works. The main purpose of our cookies is to improve your browsing experience.

For example, they allow us to remember your preferences (language, country, etc.) during browsing and on future visits.

The information collected through cookies also allows us to:

  • Improve the website

  • Adapt the website to your interests as a user

  • Speed up searches you perform

  • Provide better services

In certain cases, if we have obtained your prior informed consent, we may also use cookies to obtain information that allows us to show you advertising based on the analysis of your browsing habits.

What are cookies NOT used for on this website?

The cookies we use do not store sensitive personal identification information, such as:

  • Your name

  • Address

  • Password

  • Other personal confidential data

Who uses the information stored in cookies?

The information stored in cookies on our website is used exclusively by us, except for those identified as third-party cookies.

Third-party cookies are used and managed by external entities that provide services that help improve the user experience.

For example:

  • Statistics about the number of visits

  • Most viewed content

  • Website traffic analysis

These services are typically managed by Google Analytics.

Third-party cookies may also be used to ensure the proper functioning of payment operations carried out through the website.

How can I avoid the use of cookies on this website?

If you prefer to avoid the use of cookies, you may:

  • Reject their use, or

  • Configure which cookies you want to allow or block

In this document we provide detailed information about each type of cookie, including:

  • Purpose

  • Recipient

  • Duration

  • Management

If you have accepted cookies, we will not ask again unless you delete cookies from your device as described below.

If you wish to withdraw your consent, you must delete the cookies and configure them again.

How can I disable or delete cookies?

To restrict, block, or delete cookies from this website (and those used by third parties), you can do so at any time by modifying your browser settings.

These settings are usually found in:

  • Preferences

  • Tools

  • Options

  • Privacy and Security

  • Clear browsing data

Each browser has different settings. For more detailed instructions, please consult the Help section of your browser.

Types of Cookies Used on This Website

Each website uses its own cookies.

Cookie Classification

According to the entity that manages them

First-party cookies

These are cookies sent to the user’s device from a computer or domain managed by the website owner and from which the requested service is provided.

Third-party cookies

These are cookies sent to the user’s device from a computer or domain not managed by the website owner but by another entity that processes the data obtained through cookies.

Even if cookies are served from the website’s domain but the collected information is managed by a third party, they cannot be considered first-party cookies if the third party uses them for its own purposes (such as service improvements or advertising).

According to their purpose

Technical cookies

These cookies are necessary for navigation and the proper functioning of the website, for example:

  • Controlling traffic and data communication

  • Identifying sessions

  • Accessing restricted areas

  • Remembering items in a shopping cart

  • Processing orders

  • Managing payments

  • Preventing fraud

  • Registering for events

  • Counting visits for software licensing purposes

  • Enabling security features

  • Storing multimedia content (videos or audio)

  • Displaying dynamic content

  • Sharing content on social networks

Analytics cookies

These cookies allow us to measure the number of users and carry out statistical analysis of how users use the website.

This helps us improve the products and services we offer.

Preference or personalization cookies

These cookies allow information to be remembered so that users access the service with certain characteristics that customize their experience, such as:

  • Language

  • Number of search results

  • Website appearance

  • Type of browser used

  • Region from which the user accesses the website

Behavioral advertising cookies

These cookies, managed either by us or by third parties, allow us to analyze your browsing habits so that we can show you advertising related to your browsing profile.

According to their duration

Session cookies

These cookies are designed to collect and store data while the user accesses a webpage.

They are typically used to store information needed only once, such as a shopping cart, and disappear when the session ends.

Persistent cookies

Persistent cookies remain stored on the user’s device and can be accessed and processed for a defined period of time, which may range from a few minutes to several years.

When using persistent cookies, it is important to evaluate whether their use is necessary, since privacy risks can be reduced by using session cookies instead.

Whenever persistent cookies are used, their duration should be limited to the minimum necessary for their purpose.

According to Opinion 4/2012 of the Article 29 Working Party, for a cookie to be exempt from consent requirements, its expiration must be directly related to its purpose.

For this reason, session cookies are much more likely to be considered exempt from consent than persistent cookies.

First-party cookies

Name Type Purpose Duration
cart_currency Technical Stores the selected currency 14 days
localization Technical Stores user localization 1 year
ecomsend_modal_limit328132 Functional Controls popup display 1 day

 

Third-party cookies – Shopify

Name Type Purpose Duration
_shopify_analytics Analytics Tracks user behavior on the website 1 year
_shopify_essential Technical Ensures basic store functionality 1 year
_shopify_s Analytics Tracks user session 30 minutes
_shopify_y Analytics Unique user identifier 1 year
_shop_app_essential Technical Shopify Shop App functionality 1 year

 

Third-party cookies – Google Analytics

Name Type Purpose Duration
_ga Analytics Distinguishes users 2 years
ga* Analytics Maintains session state 2 years

 

Third-party cookies – Meta (Facebook)

Name Type Purpose Duration
_fbp Marketing Tracks users for advertising purposes 3 months